الاعتذار والشكوى (A2)

قل I'm so sorry عندما تفعل شيئًا خطأ. وقل I didn't mean to أو It was an accident عندما لم تكن تريد أن يحدث ذلك.

قل آسف

الكلمةالنطقمثال
I'm so sorryI'm so sorry I'm late.
I didn't mean toI didn't mean to wake you.
It was an accidentIt was an accident. I didn't see it.

قل لا بأس

عندما يعتذر لك شخص، قل Don't worry about it. معناها أن الأمر لا بأس به.

الكلمةالنطقمثال
Don't worry about itDon't worry about it. It's only a pen.

اشتكِ بأدب

ابدأ الشكوى المهذّبة بـ Excuse me, but ثم قل ما المشكلة. أو قل There's a problem with ثم اذكر الشيء.

الكلمةالنطقمثال
Excuse me, butExcuse me, but this isn't my order.
There's a problem withThere's a problem with my room.